Privacy Policy

Last updated: 1st Jan 2024

This Privacy Policy (“Policy”) explains how Mondo Media Ltd (trading as Hot Cup of Tea, referred to as "HCOT") collects, stores, and uses personal information of visitors to our website at hotcupoftea.coach.

1. Who We Are

In this Policy, “we”, “us”, and “our” refer to Mondo Media Ltd, trading as Hot Cup of Tea, which operates as the Data Controller, as defined by the UK’s Data Protection Act 2018 and the EU’s General Data Protection Regulation (GDPR).

2. What Information We Collect

We collect and process the following information:

• Website Visitors: We may collect limited information on your use of our website if you have accepted relevant cookies. This data helps us understand the general demographics of our visitors and improve our website experience. The information collected is anonymised and aggregated for analytics purposes, meaning it cannot identify any individual visitor unless you voluntarily provide additional information (such as through sign-up forms).

• Clients and Suppliers: We may process personal information such as name, email, phone number, and company details, which are necessary for business communications, project delivery, and contract management. Business-related communications are sent on the basis of ‘legitimate interest.’

3. How We Use Your Information

• Analytics: If you have accepted cookies, we may use information about your website activity to understand visitor interactions with our site and enhance the content we offer. This information is only processed in anonymised, aggregated form.

• Marketing Communications: We will only send you marketing communications (e.g., newsletters) if you have opted in to receive them. You can withdraw your consent at any time by contacting us at [email protected]. We do not send unsolicited marketing messages.

• Business Communications: If you are a client or supplier, we may send you communications related to our services based on a legitimate business interest.

4. Your Rights

As a data subject, you have the following rights under the GDPR:

• The right to access, rectify, or update your personal data.
• The right to request the deletion of your personal data where no longer necessary or processed unlawfully.
• The right to object to the processing of your personal data for direct marketing or on legitimate grounds.
• The right to restrict processing in certain circumstances.
• The right to data portability (receive your data in a structured, machine-readable format).

To exercise any of these rights, please contact us at [email protected].

5. How We Protect Your Information

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include secure systems, encrypted storage, and strict access controls.

We also ensure that any third-party service providers we work with, who may process your data on our behalf, are bound by strict confidentiality agreements that include data protection clauses.

6. Cookies and Analytics

Our website uses cookies to improve your browsing experience and to provide website analytics through Google Analytics. These cookies are small text files stored on your device, which allow us to track visitor interactions, such as the most visited pages and popular links.

You can control or disable cookies in your browser settings at any time. For more details on how cookies work and how we use them, please see our Cookie Policy.

7. Changes to this Policy

We may update this Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of the website after any updates constitutes acceptance of the new terms.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your data rights, please contact us:

Mondo Media Ltd (trading as Hot Cup of Tea)
Email: [email protected]